Frequently Asked Questions

We support over 20 forms including 1099-NEC, 1099-DIV, 1099-INT, W-2, 1098, and many more. Visit our Forms Page for a complete list.

Check out our Step-by-Step Guide or How-To Video. It provides a clear, step-by-step overview to help you file your forms with ease.

Yes. Tax Form Hero is built to support high-volume filers including businesses, CPAs, and tax professionals. For large volume filing support, please contact us directly.

Yes. You can file both federal and state forms through our platform. Our system automates the Combined Federal/State Filing (CF/SF) program at no additional cost.

Yes. If you originally filed your 1099, 1095, W-2, or 1042-S forms through Tax Form Hero, you can manage corrections for both current and prior tax years. For instructions, visit our Step-by-Step Guide.

No subscription fees. Pay as you go. We offer some of the most affordable pricing in the industry. Visit our Pricing Page for more information.

You may request a refund if you cancel your order through Customer Support before it has been processed for printing or eFiling. You can choose a refund or a filing credit for future use. Refunds typically take up to 14 business days. During January and February, processing times may be longer. Marking a form as "Void" does not qualify for a refund. Contact Customer Support to initiate a refund or credit.

Our optional TIN Matching Service verifies that the Taxpayer Identification Number (TIN) and recipient name match IRS records before submission. This helps reduce the risk of penalties due to mismatches. TINs may be SSNs or EINs. This service can be added to any Print & Mail, eFile, or eFile Only order. Results are viewable on our Status Dashboard.

We mail recipient copies using USPS First Class Mail.

We send encrypted PDF copies electronically. Recipients must provide explicit consent to receive their forms electronically before delivery.

We use industry-standard encryption and security protocols. Visit our Privacy & Security page for full details.